
If it’s connected to a surge protector, remove the device and try again. Keep in mind that the printer should be directly connected to a wall outlet. Restart your computer and reinstall your printer.Navigate to the Hewlett Packard folder, and remove any printer-related files and folders.Relaunch a new Run window, enter c:/programdata, and hit Enter.Hit the Apply button and close the window.Select the drive and remove it from your device.Then click on the Drivers tab and locate your HP printer driver.Press the Windows and R keys and run the printui.exe /s command.If it’s still listed there, right-click on it and select Remove. Navigate to Devices and Printers ( or Printers and scanners) and locate your HP printer.Select your HP printer and click on the Uninstall option.



Launch the Device Manager and locate your printer. Make sure you’re running the latest printer drivers on your computer. Right-click on the app, go to Properties, click on the Compatibility tab, and run the app in compatibility mode for Windows 8.1. That might explain why the scanning errors occur shortly after installing the latest Windows 10 updates. Some minor incompatibility issues might occasionally arise on the latest Windows 10 versions. The app was developed on older Windows versions. Several users solved this problem by running the HP app in compatibility mode for Windows 7 or 8.1. Follow the on-screen instructions to fix the device.

If you own an HP printer or scanner, or an all-in-one device, you may have occasionally come across unexpected scanning errors.
